Michigan Quality Council

Process Management
"Quality comes not from inspection but from improvement of the process."
—Mary Walton, "Deming Management at Work" (Perigee Books, 1991)

Quick Links

Conferences Announced

Attend the 2010 Baldrige Regional Quest for Excellence Conferences

September 14 in Newport Beach, CA

September 28 in Nashville, TN

Closer to home, attend the conference on Press Ganey best practices hosted by Oakwood Healthcare

September 20 and 21 in Dearborn, MI

2010 Michigan Quality Leadership Award Recipients

Mary Free Bed Rehabilitation Hospital has been selected as a 2009 recipient of the Michigan Quality Leadership Award by the Panel of Judges. Click here for more information on MFBRH.

Sparrow Regional Medical Supply has been selected as a 2009 recipient of the Michigan Quality Leadership Award by the Panel of Judges. Click here for more information on SRMS.

The Michigan Quality Leadership Award is the highest recognition of performance excellence in Michigan.

All Application Forms are available.

INTRODUCING THE E-PORTAL for web-based classes on many continuous improvement topics. Click here for descriptions and to sign up for a class that you can take at your own time and pace.

THE CONSULTANT REFERRAL NETWORK is a service to match clients with consultants. Click here for more information about benefits to both organizations and consultants.

CHECK OUT PERFORMANCE EXCELLENCE EXPRESS, a self-assessment survey that is the best way to get started on this journey. The survey serves as eligibility for Lighthouse level recognition. Click here for more information about this survey and the benefits to your organization.

BOARD OF EXAMINERS click here for information and materials.

MICHIGAN'S BEST ORGANIZATIONS Honored for Performance Excellence. See a complete listing of all the recipients of the Michigan Quality Leadership Award.

BALDRIGE NEWS!

December 7, 2009
President Barack Obama and Commerce Secretary Gary Locke today announced that five organizations are the recipients of the 2009 Malcolm Baldrige National Quality Award, the nation’s highest Presidential honor for innovation and performance excellence.

The 2009 Baldrige Award recipients —listed with their category—are:

Honeywell Federal Manufacturing & Technologies; Kansas City, MO (Manufacturing)

MidwayUSA; Columbia, MO (Small Business)

AtlantiCare; Egg Harbor Township, NJ (Health Care)

Heartland Health; St. Joseph, MO (Health Care)

VA Cooperative Studies Program Clinical Research Pharmacy Coordinating Center; Albuquerque, NM (Nonprofit)

For more information view the entire press release.

CRITERIA
Michigan Quality Council uses the Baldrige Criteria for Performance Excellence. Applications to the Michigan Quality Council may be written to the current year Baldrige Criteria (preferred) or to the immediate past year. The current versions are below and may also be found on the Baldrige web site at www.quality.nist.gov.

2009 - 2010 Business and Non-Profit

2009 - 2010 Healthcare

2009 - 2010 Education

Forms
Michigan Quality Leadership Application
Michigan Quality Leadership Intent to Apply
Navigator Application Form

Lighthouse Application Process

Beacon Application Form