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Process Management "Quality comes not from inspection but from improvement of the process." —Mary Walton, "Deming Management at Work" (Perigee Books, 1991) | ||||||||||||
Quick Links
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Conferences Announced Attend the 2010 Baldrige Regional Quest for Excellence Conferences September 14 in Newport Beach, CA September 28 in Nashville, TN
Closer to home, attend the conference on Press Ganey best practices hosted by Oakwood Healthcare September 20 and 21 in Dearborn, MI
2010 Michigan Quality Leadership Award Recipients Mary Free Bed Rehabilitation Hospital has been selected as a 2009 recipient of the Michigan Quality Leadership Award by the Panel of Judges. Click here for more information on MFBRH. Sparrow Regional Medical Supply has been selected as a 2009 recipient of the Michigan Quality Leadership Award by the Panel of Judges. Click here for more information on SRMS. The Michigan Quality Leadership Award is the highest recognition of performance excellence in Michigan. All Application Forms are available.
INTRODUCING THE E-PORTAL for web-based classes on many continuous improvement topics. Click here for descriptions and to sign up for a class that you can take at your own time and pace.
BOARD OF EXAMINERS click here for information and materials. MICHIGAN'S BEST ORGANIZATIONS Honored for Performance Excellence. See a complete listing of all the recipients of the Michigan Quality Leadership Award. BALDRIGE NEWS!
CRITERIA 2009 - 2010 Business and Non-Profit
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All Application Forms are available.